The only thing as important as great design at Signature Homes is providing remarkable customer service. "We want customers for life," says company chairman Dwight Sandlin, "and in order to earn that relationship, we have to take care of our customers. It's simple to say but hard to do. Fortunately, we have the best customer service team in this industry, and as a result, we have one of the highest referral rates, too."
When you move into a new home, we know the last thing you want is to hassle with your builder over touch ups and minor repairs. Our goal is to deliver topnotch "I-CARE" warranty service. That means quick, informed, trouble-free warranty service. After each warranty call, we ask our customers to rate how we did. Here are some recent comments:
"I have been so impressed with Signature Homes and the extraordinary customer service I've gotten. I will definitely buy another home from S.H. and I recommend them to everyone I come in contact with." (Chapel Creek 1-28-2008)
"I have been around the homebuilding industry 25 years in contractor sales and 5 years as a Realtor. Signature Homes far exceeds other companies as far as quality of workmanship! But most of all the superior service after the sale! I understand there is no such thing as perfection but you and your warranty team are the closest thing to it! Thank you!" (Ross Bridge 2-5-2008)
"God bless the warranty team! I sincerely appreciate their hard work, attention to detail and most of all their kindness. They took care of us like we were family." (Ross Bridge 2-11-2008)
Signature Homes Sells 100 Homes in First Quarter '08
While the news media is reporting a sluggish housing market, Signature Homes has been fortunate to sell over 100 homes in the first quarter of 2008. "We're creating cool communities," says company chairman Dwight Sandlin, "like James Hill, Edenton, Beaumont, Village Center and Chapel Creek. With low interest rates and low unemployment, it's a great time to buy a new home."
Great Style Sells in Any Market
Each Signature Homes' community has a distinct personality. "We don't do one style," says president Jonathan Belcher. "Our designs are based on many timeless exteriors, the type of homes you'd see driving around the oldest neighborhoods in any great city. They have tremendous curb appeal," says Belcher. "Our talent lies in putting open, modern, livable floor plans behind those beautiful fronts. It really seems to appeal to a lot of different home buyers. Great style sells in any market."